Our reputation is Built on Quality .....................Customer Support: 01253 27 97 12

Customer Service

Shipping & Delivery

All orders are dispatched using Royal Mail

You can select your shipping method at checkout, you can also estimate the shipping costs for you order on the same page.

A table of shipping methods and estimated delivery times can be found here.

Privacy & Security


This privacy policy sets out how gemini body jewellery uses and protects any information that you give gemini body jewellery when you use this website. gemini body jewellery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. gemini body jewellery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Returns & Replacements

Free returns for unused items.

Due to hygiene restrictions only items which have been received damaged or faulty can be returned, This is the best code of practice as nobody wants to feel as if they are buying something that has already been used/worn/tried on. Therefore if the seal has been tampered with or broken gemini body jewellery will NOT accept returns (No Exceptions) Unfortunately there is no way for us as a company to prove or disprove that an item has been worn therefore if the seal has been broken we would have no choice but to assume the item has been tried on. This is a standard distance selling policy which applies to all types of body piercing jewellery and pierced earrings.
To return an item follow this link
Payment, Pricing & Promotions
All payments are made securly either by using a PayPal account.
(If you dont already have one you can sign up here)
You can also pay using a credit card.
Viewing Orders

To View your recent orders follow the link below

Recent Orders

Updating Account Information

To Update your account follow the link below

Account Infomation